Legal

Privacy Policy

Last updated: April 15, 2026

1. Data We Collect

We collect information you provide directly — including your name, email address, phone number, and agency details when you register. We also collect usage data such as pages visited, features used, and interactions with the platform.

When you connect WhatsApp, we process message content solely to provide the inbox and AI reply features. We do not store message content beyond what is necessary for the service.

2. How We Use Your Data

  • To provide and improve the Leadstiq CRM service
  • To generate AI-powered lead scores and reply suggestions
  • To send transactional emails (account, billing, alerts)
  • To analyse aggregate usage patterns and improve the product

We do not sell your personal data to third parties.

3. Third-Party Services

Leadstiq uses the following third-party services to operate:

  • Supabase — database and authentication (EU/US data centres)
  • OpenAI — AI reply suggestions and lead scoring (data is not used to train OpenAI models)
  • WhatsApp Business API — messaging infrastructure via Meta
  • Razorpay — payment processing (we never store card details)

4. Data Retention

We retain your data for as long as your account is active. You may request deletion at any time by emailing privacy@leadstiq.com. We will delete your data within 30 days of a verified request.

5. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. Contact us at privacy@leadstiq.com to exercise these rights.

6. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies.

7. Contact

For privacy-related questions, contact us at privacy@leadstiq.com.